Shipping policy
Thank you for choosing Trixie Dix. We are committed to ensuring that your orders are delivered to you promptly and efficiently. Please review our simple shipping policy below:
Order Processing:
- Orders are typically processed and shipped within 24 hours of receipt, excluding weekends and holidays.
- If you place an order on a Friday, Saturday, or Sunday, it will be processed on the following business day.
Shipping Methods:
- We offer a range of shipping options to suit your needs, including standard and expedited shipping. The available shipping methods will be displayed during the checkout process.
- Please note that shipping costs may vary depending on your selected shipping method and the destination of your order.
Shipping Destinations:
- We currently offer shipping within the continental United States. Unfortunately, we do not ship internationally at this time.
Tracking Your Order:
- Once your order has been processed and shipped, you will receive a confirmation email with tracking information. You can use this information to track the status and delivery of your order.
Delivery Timeframes:
- Estimated delivery times may vary depending on your chosen shipping method and your location.
- Please allow additional time for delivery during peak seasons, holidays, or unforeseen circumstances, such as weather-related delays.
Shipping Charges:
- Shipping charges are calculated based on the weight of your order and the selected shipping method.
- Any applicable shipping fees will be displayed during the checkout process, allowing you to review them before completing your purchase.
Returns and Refunds:
- If you have any issues with your order upon receipt, please refer to our Returns and Refunds Policy for detailed information on how to initiate a return or request a refund.
Contact Us:
- If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to reach out to our customer service team. You can contact us via our chat.
At Trixie Dix, we strive to provide you with a seamless shopping experience. We appreciate your trust in us, and we look forward to serving you with top-quality products and efficient shipping services.